Legal notice

This Legal Notice identifies the operator of Q•NAQ and provides regulatory and rights-reporting contact information. It should be read with the Terms of Service, Privacy Policy, Cookie Policy, and Payment & Billing Policy.

1. Platform operator

Legal name: NAQ Systems Limited

Trading name: Q•NAQ

Legal form: Private company limited by shares, incorporated in Ireland

Company register: Companies Registration Office (Ireland); company number: 812051

Registered office: 18 Mallow Street, Limerick, V94 N12Y, Ireland

Website: qnaq.com

Legal department: legal@qnaq.pro

General enquiries and proposals: offers@qnaq.com

Telephone: +353 1 912 8188

Contact and correspondence address: 18 Mallow Street Upper, Limerick, V94 N12Y, Ireland

NAQ Systems Limited operates Q•NAQ from Ireland for users worldwide, subject to lawful country and feature availability. It remains the operator and contracting seller under every language version. English (United Kingdom), marked UK, is the official language version. Translations do not change the operator or create a different contracting seller.

2. Nature of the service

Q•NAQ is a self-service advertising platform on which users publish their own genuine Job Listings or Candidate Profiles, discover Content and communicate through the available tools. Candidate registration and basic publication, including subsequent basic republication, are always free of charge, with optional paid visibility enhancements. An eligible Employer receives three free Job Listing activations in total for its verified identity and then uses paid packages selected under the employee-headcount criteria and price list available after login. Employers must be duly formed legal entities or lawfully registered or recognised sole traders or equivalent entrepreneurs; authorised personnel may administer their Accounts. A Candidate must be the natural person concerned by the profile. Users may choose optional paid visibility or position enhancements; other separately described Paid Features remain subject to their offer and applicable law. Neither an enhancement nor contact access is a condition of free Candidate registration or basic publication.

Once activated and while active, Job Listings and Candidate Profiles are intended to be viewable through the ordinary Platform interface by every authenticated registered user, without any Employer-versus-Candidate role restriction, subject only to Account status, moderation, technical availability, geographic restrictions, and law. Restricted contact fields, private messages, application materials, billing data, and verification data are not part of that general visibility. Access without an Account or external indexing occurs only if Q•NAQ actually enables and discloses it.

Q•NAQ does not act on a user’s behalf to source, shortlist, select or place a person in employment and does not become a party to an employment arrangement between users. Content discovery, advertising and safety checks do not promise a job or employee. Whether any actual activity constitutes regulated employment-agency, recruitment, staffing or other activity is determined by the facts and applicable law. Q•NAQ remains responsible for its own licensing, fee, data-protection and other mandatory obligations; no label in this Notice authorises a prohibited Candidate charge.

Q•NAQ does not guarantee applications, responses, interviews, employment, hires, candidate suitability, role availability, traffic, ranking, visibility, revenue, or any other result. Users are responsible for User Content, communications, due diligence, decisions, and compliance with applicable employment, privacy, advertising, and professional rules. Q•NAQ remains responsible for legal duties imposed directly on it. This does not exclude an express service promise, binding precontract information, responsibility for misleading statements or a mandatory remedy when the purchased feature is not supplied as required.

The paid-service catalogue includes Employer Publication Packages and optional visibility enhancements such as Premium, VIP, Highlight and Boost, together with any other separately disclosed lawful digital function. Candidate registration and basic Candidate Profile publication do not require payment. A paid contact-access function is distinct from a Contact Request and remains subject to the applicable disclosure, privacy and prohibited-fee rules. Before any paid order, Q•NAQ discloses the actual product, quantity, eligibility, duration or consumption event, price, tax and restrictions.

Each successfully activated Job Listing or Candidate Profile has a 30-day Publication Period, subject to deletion, proportionate enforcement, technical availability, lawful orders and mandatory law. An Employer’s three free activations are a total allowance per verified identity, not three simultaneous listings and not a fresh allowance for each Account. Paid Employer package rights have a separate 90-day activation window for each purchase, subject to overriding statutory rights; later purchases do not reset earlier batches. Candidates use free basic publication and may choose paid visibility without buying publication credits. Premium rotates in the designated top placement, currently at six-second intervals where displayed; VIP uses positions 2–4 where described; Highlight changes presentation; and Boost is a one-time move or reintroduction to the fifth available position. Promotions do not extend the underlying Publication Period or guarantee employment results. Other separately offered lawful Paid Features remain available on their disclosed terms; previously accepted Candidate package rights are preserved.

3. User content and moderation

User Content is supplied by users and is not adopted or endorsed merely because it appears on Q•NAQ. Q•NAQ uses automated and AI-assisted checks for prohibited Content, potentially false or misleading information and relevant behaviour, fraud and security risks. Under the Terms it may proportionately restrict Content, an Account or an affected paid package, and explains covered decisions and available review as required. Payment does not exempt a user from the rules; a temporary hold is not automatically permanent forfeiture. The Terms prohibit pornography and sexual exploitation, child sexual abuse material, trafficking, hate, harassment, threats, profanity, fraud, impersonation, fake opportunities, unlawful discrimination, unlawful personal-data or intellectual-property use, malware and spam.

Reports may be submitted through the Platform reporting mechanism or to legal@qnaq.pro. Identify the Content or Account, its exact electronic location and the facts supporting the report, and confirm a good-faith belief in the report’s accuracy and completeness. Include contact information where required by the applicable procedure; the DSA exception for specified child-sexual-abuse offences and other lawful anonymous reporting remain available. No elaborate legal analysis is required. Do not redistribute unlawful material as an attachment; identify its location instead.

Knowingly false, malicious, or abusive reports are prohibited. A good-faith mistake or lawful complaint is not abuse.

4. Digital Services Act contact points

The following provisions apply where Regulation (EU) 2022/2065 (the Digital Services Act or DSA) applies to Q•NAQ.

4.1 Authorities — Article 11

Member State authorities, the European Commission, and the European Board for Digital Services may contact Q•NAQ through the point of contact below.

Email: legal@qnaq.pro

Communication language: English

This channel is monitored by personnel and is not limited to automated tools.

4.2 Recipients of the service — Article 12

Recipients of the service may contact Q•NAQ through the point of contact below.

Email: legal@qnaq.pro

Communication language: English

Users may also use the Platform’s reporting and appeal tools where available.

4.3 Notices and reasons

Q•NAQ operates an electronic notice-and-action mechanism through which users can submit sufficiently precise and adequately substantiated notices of specific allegedly illegal Content. When a notice includes electronic contact information, Q•NAQ confirms receipt without undue delay, communicates its decision without undue delay, and provides information about available redress. Where DSA Article 17 applies, Q•NAQ also gives the affected recipient a clear and specific statement of reasons for a relevant restriction, including any material use of automated means.

If Q•NAQ is legally required to provide an internal complaint-handling system under DSA Article 20, eligible users will have electronic, free-of-charge access to that system for at least six months after the relevant decision is communicated. Any applicable statutory exemption for a micro or small enterprise remains effective.

4.4 Serious criminal-offence referrals — Article 18

Where Q•NAQ becomes aware of information giving rise to a suspicion that a criminal offence involving a threat to a person’s life or safety has taken place, is taking place, or is likely to take place, Q•NAQ will promptly notify and provide the available relevant information required by DSA Article 18 to the competent law-enforcement or judicial authority. This obligation does not create a general monitoring duty and does not permit disclosure beyond applicable law.

5. Intellectual property notices

Q•NAQ’s software, design, databases, text, graphics, logos, marks, and other Q•NAQ Content are owned by or licensed to NAQ Systems Limited. No licence is granted except the limited Platform-use right in the Terms of Service.

An ordinary intellectual-property report should identify the right, challenged material, its location and the reasons for the complaint so that Q•NAQ can assess it. The additional formalities specifically identified below apply to a United States copyright notice under 17 U.S.C. § 512 (DMCA). They do not limit a valid DSA notice or another statutory reporting route.

Identify the protected work or right. For a DMCA notice concerning several copyrighted works at one online site, a representative list may be supplied.

Identify the challenged material, the removal or access restriction requested, and information reasonably sufficient to locate it, such as its exact URL.

Provide contact information sufficient for Q•NAQ to respond. A DMCA notice must include information reasonably sufficient to contact the complainant, such as an address, telephone number and, if available, an email address.

Explain the basis of the complaint in good faith. A DMCA notice must additionally state the complainant’s good-faith belief that the challenged use is not authorised by the copyright owner, its agent or the law.

State that the report is accurate and that you are entitled to submit it. A DMCA notice must include a statement of accuracy and, under penalty of perjury, that the complainant is authorised to act on behalf of the owner of the exclusive right allegedly infringed.

Include a physical or electronic signature where the applicable procedure requires one. A DMCA notice requires the signature of a person authorised to act on behalf of the owner of the exclusive right allegedly infringed.

Ordinary intellectual-property reports, including copyright complaints, may be sent to legal@qnaq.pro. Formal DMCA notices and counter-notices should use the registered agent’s contact details published on the Platform, where an agent is designated. Relevant notice information may be shared with the affected user or complainant to handle the claim, subject to privacy law. Knowingly making material misrepresentations in DMCA notices or counter-notices may result in liability under 17 U.S.C. § 512(f).

Where Q•NAQ designates an agent for United States DMCA notices, the agent’s current name, address, telephone number and email address are published on the Platform and registered with the U.S. Copyright Office. Any designation can be checked at https://www.copyright.gov/dmca-directory/ against the Platform disclosure. The applicable Section 512 conditions govern that procedure and any related limitation of liability.

If a subscriber believes that material was removed or disabled under a DMCA notice as a result of mistake or misidentification, the subscriber may submit a written counter-notice to the designated agent. It must include the subscriber’s signature; identification and former location of the material; a good-faith statement under penalty of perjury concerning the mistake or misidentification; and the subscriber’s name, address and telephone number. It must also state consent to the jurisdiction of the federal district court for the subscriber’s address, or, for an address outside the United States, any judicial district where the service provider may be found, and acceptance of service from the original complainant or its agent.

Where the Section 512(g) procedure is used, Q•NAQ will promptly notify the subscriber of removal, send the complainant a copy of a compliant counter-notice, and inform the complainant that restoration is intended after 10 business days. Restoration occurs between 10 and 14 business days after receipt of the counter-notice unless the designated agent first receives notice of a filed court action seeking to restrain the subscriber’s relevant infringement. A separate lawful ground for restricting content remains subject to the Terms and applicable law.

6. Payments and seller identity

NAQ Systems Limited, Irish company number 812051, is the seller and contracting party for the Q•NAQ Platform services covered by these documents. A payment processor, acquiring bank, card network or technical payment interface does not become the seller merely by processing the payment.

Paid Features are normally one-time purchases paid in full before activation and do not auto-renew unless an expressly disclosed recurring plan is separately accepted. Using free Candidate publication or an Employer’s free allowance does not authorise any charge. Candidate status does not remove Consumer rights in optional paid purchases. Recording an Employer package does not by itself fully perform its future publications. Refunds, withdrawal, expiry and payment disputes are governed by the Payment & Billing Policy and mandatory law.

The core publication service begins immediately when activation is successfully applied. A one-time Boost or successful contact unlock is fully supplied and consumed when the promised event is applied and recorded. A 30-day Publication or time-limited Premium, VIP, or Highlight feature includes continuing availability for its stated period; mandatory withdrawal, conformity, consumer-guarantee, and refund rules remain effective to the extent they cannot lawfully be excluded.

For a distance contract concluded through an online interface that remains subject to a statutory cancellation right, Q•NAQ provides the online cancellation function required by section 115A of the Consumer Rights Act 2022 throughout the applicable cancellation period. The Payment & Billing Policy explains the two-stage function, the optional consumer form, alternative notice by email, and the durable acknowledgement of an online submission. The existence and location of the function are also identified in the pre-contract cancellation information.

7. Privacy and data protection

NAQ Systems Limited is generally the controller of personal data processed for its own Platform purposes. Privacy requests may be sent to legal@qnaq.pro. The Privacy Policy describes legal bases, recipients, international transfers, retention, automated processing, rights, and regional information. For processing in the context of its Irish establishment, GDPR applies regardless of the individual’s residence, alongside other privacy laws where their scope is met.

Where a law requires a representative outside Ireland, Q•NAQ will publish the appointed representative’s identity and contact details before the covered processing.

8. Lawful requests

Courts, regulators, law-enforcement bodies, and other competent authorities should send requests to legal@qnaq.pro and identify the requesting authority, legal basis, jurisdiction, specific data or action requested, relevant Account or Content, deadline, and authorised contact.

Q•NAQ reviews requests for authenticity, authority, scope, necessity, and proportionality and may request clarification, narrow an overbroad request, or challenge an invalid request. Emergency requests should clearly identify the imminent risk and legal authority. Formal service of proceedings must follow applicable procedural law unless Q•NAQ expressly agrees otherwise.

9. Accessibility and languages

Q•NAQ seeks to make legal information accessible. Questions about an accessible format may be sent to legal@qnaq.pro. The controlling language and mandatory local interpretation safeguards are stated in Section 1.5 of the Terms of Service.

English (United Kingdom), marked UK, is the official and controlling language version. The other 31 language or regional versions are faithful translations of that official version and reproduce the same legal meaning for users worldwide. The official version’s priority is subject to the mandatory language and consumer safeguards in Section 1.5 of the Terms of Service. Irish governing law and competent courts are addressed separately in Section 28; language choice does not change the Irish operator, governing law or jurisdiction.

10. Third-party links

The Platform may link to independent websites or services. A link does not imply endorsement. The third party is responsible for its own content, security, products, terms, and privacy practices. Q•NAQ remains responsible for integrations and service providers only to the extent applicable law imposes that responsibility.

11. Changes

Q•NAQ may update this Legal Notice to reflect company, service, contact, provider, or legal changes. The revised effective date will be displayed. A change to this informational notice does not retroactively change an accepted order or remove a mandatory right. Nor does it permit a charge for Candidate registration or ordinary Candidate Profile publication, which remain always free under the Terms and the Payment & Billing Policy.

12. Applicable mandatory information

Q•NAQ provides the operator, seller, tax, consumer, privacy, complaint, representative, registration, language and regulatory information required by the law applicable to the relevant service or activity. These requirements apply within their lawful scope and do not replace NAQ Systems Limited as the contracting party.

Country and feature availability is subject to applicable legal requirements. Q•NAQ may restrict or delay access to a country or feature until any required appointment, filing, registration or other operational requirement has been completed. Applicable mandatory law remains effective.

13. Public contact summary